Shipping policy

PURCHASES & PAYMENTS

All payments to be made in GBP.

The price is exclusive of fees for packaging and delivery. 

The price is exclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority. 

Discounts for volume orders may be provided at the discretion of StepOnIt. 

Prices are current at the time of purchase. We reserve the right to increase the price prior to delivery due to any factors outside of control e.g. material, labour, shipping, exchange rates etc. Any buyers that will be affected by this will be notified in advance. 

The full amount must be paid unless authorised by us. 

DELIVERY 

Product/s will be delivered to the address specified in your order or any location agreed in writing. Product/s may be collected on request or if no address is provided. 

Delivery times may range from 8am-8pm. If there is no-one available to take the delivery we may arrange to store the product/s and will charge you for all associated costs & expenses such as transportation, insurance and storage. Alternatively we will make arrangements for the re-delivery & you will be charged for the associated cost. If redelivery is not possible the product/s must be collected. After 12 business days the product/s may be resold or disposed of and you will be charged for any unforeseen charges. 

Product/s must be checked on delivery or collection. Refer to Return Policy if there is an issue.